Our Satisfaction Guarantee

Free Same-Day Shipping

All U.S. orders get free shipping, and all orders placed on workdays before 1pm EST get shipped that same day. Details here.

Zero-Risk Returns

Not sure you‘re ordering the right part? No worries, we can send you a prepaid return label. Details here.

Best Pricing

We manufacture all of our products and sell them to you with no middleman, so chances are you won't find lower prices anywhere around.

Phone Help Available MON-FRI

Not sure which part you need for your appliance? Give us a ring during working hours (Mon-Fri 9am-5pm EST), and we‘ll help you out promptly:

How often should I change my charcoal water filter?

Fresh brewed coffee is 98% water. The taste of your coffee not only relies on the quality of your beans but the quality of your water. The charcoal water filters removes water impurities such as chlorine, odors, and calcium to ensure you brew delicious coffee in every cup. Filters should be replaced every 60 days or after 60 uses.